Warranty
Warranties for commercial applications are issued on a job by job basis. It is imperative that care is taken during the planning process to choose the roofing, wall cladding, guttering and fastener system that will provide the life expectancy in the environment in which it will be installed, as incorrect selection could result in no warranty being available. Any warranty is not Dimond’s responsibility and will be subject to the coil suppliers conditions. The site may affect the warranty term and/or product suitability so it is vital that the customer supplies accurate site information and that the designer is fully aware of the suitability of products specified.
To assist you in determining the system that will best meet your warranty expectations Dimond have in place a Warranty Inquiry Service. Your design decisions on product type, material thickness, profile, paint coating type and colour, along with site details including address, distance from sea and degree of exposure will be required to enable us to provide a warranty. To access the service, please contact us on 0800 DIMOND.
All warranties will carry a required maintenance clause, which must be complied with to ensure the warranty remains valid. Often aspects of design such as roof shape and roof pitch can influence the maintenance requirements. Due consideration of these factors during the design process is wise.
As a general guide, provided the materials are correctly selected and installed from for the environment and coil on cut edge protection lacquer used if required by the coil coater, and building design does not impact on durability, it is reasonable to expect the following warranty periods will be available for your roofing and wall cladding.
Please note that no warranty is available for Galvsteel material regardless of which environmental category it is used in.
Paint products from different suppliers should not be mixed on the same job. This applies when the roofing is from one material supplier and the flashings from a different material supplier. No warranty would be available on either material.
Warranties only apply to roofing and cladding and guttering situations and not when used as fences, shower liners or planter boxes.
Material Warranty Information
When making a purchase as significant as a new roof it is important to select the right material for your location. All areas of New Zealand are unique and getting the right material is essential. Our suppliers Pacific Coilcoaters and New Zealand Steel give their terms and enviroment definitions in the links below.
Roofing
With so many differing elements around New Zealand from extreme coastal to geothermal, the best way to ensure that your roof is going to last is to get the correct product with the correct warranty. The below links offer further information on each suppliers warranties and includes a warranty enquiry form which will allow you to know the best product for your home.
Click here for ColorCote - Pacific Coilcoaters warranty information
Click here for Colorsteel - New Zealand Steel warranty information
Dimond Warranty Information
For more information on Dimond Warranties please see our Warranty Information page
