COVID-19 Update 12th August 2020
The Government has announced that Auckland will be shifting to COVID-19 Alert Level 3 as of midday on Wednesday 12th August. The following sets out what our operations will look like as we enter Alert Level 3.
Customer collections (“call and collect”) can be made with advance notice following our contactless process.
Customers collecting product must provide their own PPE and follow all instructions from staff, as well as practicing the correct social distancing and public health measures. Please ring in advance to notify us you wish to pick up any orders.
For the duration of Alert Level 3 we will not be allowing customers to enter the site office to place orders. All sales must be placed via email or phone in advance.
We will continue to support all of our customers throughout this period and try to maintain our high service standards, however we ask that our customers be understanding of the limitations that will be caused due to the restrictions of Alert Level 3.
We acknowledge the processes we have put in place may create some temporary inconvenience, however we have done so with the ongoing health of our employees, our customers and the wider community in mind. We are continuously reviewing the situation and will look to amend our process as and when guidance from the Government changes.
If you any questions relating to Dimond Roofing Auckland operations during Alert Level 3 and how this may impact you specifically, please feel free to call us on
North Island Roofing Manager