COVID-19 Update 24th August 2020

The Government has announced that Auckland will shift to COVID-19 Alert Level 2 at 11:59 on Sunday, 30th August while the rest of New Zealand will remain at Alert Level 2 with no shift. The following sets out what our operations will look like at Alert Level 2 across the country.

  • Our sites remain open for outbound deliveries and customer collections.
  • Our Auckland sales office will be re-opening for in branch orders and cash sales from Monday, 31st August.
  • Customers entering our sites to collect product must provide their own PPE and follow all instructions from staff as well as practicing the correct social distancing and public health measures.
  • Strict contact tracing measures will remain in effect at all our sites.

Safety remains our highest priority and as such we will be conducting contact tracing for anyone who enters our sites as well as ensuring correct social distancing practices under the Alert Level 2 guidelines.

We will continue to support our customers throughout this period with a focus on maintaining our high service standards, and we appreciate your understanding as we adapt to meet the limitations arising from the restrictions of Alert Level 2.

We acknowledge the processes we have put in place may create some temporary inconvenience however, we have done so with the ongoing health of our customers, employees and the wider community in mind. We are continuously reviewing the situation and will look to amend our process as and when guidance from the Government changes.

If you any questions relating to Dimond Roofing operations during Alert Level 3 and how this may impact you specifically, please feel free to call us on 0800 DIMOND (346 663).

Kia Kaha,

Aidan Taylor
North Island Roofing Manager

COVID-19 Update 12th August 2020